Return Policy

Please note that we can only address your issues within 30 days of your receipt of the items. If you experience any problems with your order, please contact us or email us for assistance.

All items are made to order and therefore are non-returnable unless there is a defect.

If you purchase any item that is deemed defective, then those items will be replaced with the identical item in the exact same size. No exceptions will be made.

For any items, please check the item prior to washing it as we do not accept returned shirts that have been laundered.


  1. Initiate a return by contacting our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
  2. Once you have the RMA number, securely pack the item in its original packaging, include the provided return form, and send your return to the following address: 3420 Pugh Mountain View, Colorado Springs, CO 80922, United States. Rest assured, we cover the cost of return shipping.
  3. Upon receiving and inspecting your return, we will proceed with the return or exchange. Please allow up to thirty (30) days from the receipt of your item for us to complete the process. You will receive an email notification once your return has been processed.


For defective or damaged products, please contact us using the details below to facilitate a refund or exchange.


After examining the returned item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item for this process. We will inform you via email once the return has been processed. Review our refund policy : Refund Policy.


If you have any inquiries regarding our return policy, don’t hesitate to reach out to us at:

Email: [email protected]

Additional Notes:

  • Ensure that the item is unused and in its original condition, with all tags attached.
  • For damaged or defective items, contact our customer service at [email protected] with your order number and supporting photos.
  • If you encounter any issues or have questions about the return process, feel free to contact our customer service team at [email protected].

Thank you for choosing Teeshirtsherpa. Your satisfaction is paramount to us, and we appreciate your understanding and cooperation throughout the return process.